I can’t track my order, what do I do?

Note: Orders are taking a little longer than usual due to challenges during COVID-19. Please understand, our shipping times may vary and orders may be delayed. 

Once your order is processed and shipped, you will receive an email from UPS with tracking information. If you did not receive an email yet and would like to check on your order, please contact an Intellipure representative.

Hours: Monday – Friday 8:00 AM to 5:00 PM Eastern Time (ET)

Phone: 1-800-843-3860     

Tip: If you didn't receive a notification from us or UPS, check your spam! Sometimes messages get caught in there.