Knowledge Base & Help Center

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Knowledge Base & Help Center

Purchasing & Shipping

Purchasing & Shipping

Learn about your purchase and when your air purifier will arrive.

Purchasing

What is Intellipure's return policy?

Where can I buy Intellipure® air purifiers?

Are Intellipure® air purifiers available internationally?

What methods of payment does Intellipure® accept?

Does Intellipure® offer a gift option?

Does Intellipure® accept payments using Four?

Does Intellipure® accept payments using PayPal?

How secure is my credit card information?

Can I use multiple discounts for a purchase?

When will my credit card be charged?

Will sales tax be applied?

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Shipping

Can I ship to my PO Box?

What do I do if my package arrives damaged?

How will my order ship?

How soon will my order ship?

I can’t track my order, what do I do?

If I purchase multiple products will they all ship at the same time?

How do I change my shipping address or instructions?

How do I track my order?

How do I cancel my order?

How much does shipping cost?

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