Knowledge Base & Help Center

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Knowledge Base & Help Center

Purchasing & Shipping

Purchasing & Shipping

Learn about your purchase and when your air purifier will arrive.

Purchasing

What is Intellipure's return policy?

Does Intellipure accept payments using PayPal?

Does Intellipure accept payments using Affirm?

How secure is my credit card information?

Can I use multiple discounts for a purchase?

When will my credit card be charged?

Does Intellipure offer a gift option?

What methods of payment does Intellipure accept?

Are Intellipure air purifiers available internationally?

Where can I buy Intellipure air purifiers?

Will sales tax be applied?

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Shipping

How will my order ship?

Can I ship to my PO Box?

What do I do if my package arrives damaged?

I can’t track my order, what do I do?

If I purchase multiple products will they all ship at the same time?

How do I change my shipping address or instructions?

How do I track my order?

How do I cancel my order?

How soon will my order ship?

How much does shipping cost?

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