My unit won't turn on, what do I do?

When your Intellipure air purification unit won’t turn on, there are a few things you need to check. First, check your power connection to ensure that the unit is fully plugged into an AC outlet. Next, check to see that the front cover of your unit is in place and tightly shut. Lastly, check the fuse located in the back of your Intellipure to make sure that your fuse hasn’t blown. Still having trouble getting your unit to turn on? Contact our support team and we will help you figure it out!

Hours: Monday – Friday 8:00 AM to 5:00 PM Eastern Time (ET)

Phone: 1-800-843-3860