- Within 7 days of receiving your order, all orders can be returned for a full refund.
- After 7 days of receiving your order, all returns are subject to a 30% restocking fee.
- After 30 days of receiving your order, returns will no longer be eligible for a refund.
Please initiate a return by contacting us directly. We will issue:
- A returned goods authorization number for your return
Please package your return carefully:
- Cords unplugged and properly wrapped, taped, and insulated
- Use original packaging
- Ensure everything is securely packaged
Note: ALL returns are subject to a basic inspection, should there appear to be significant damage outside the return claim, a restocking fee may be applied.
Please send returns to:
Intellipure, Inc.
RGA XXXXXXXX
72 South Jefferson St
Pulaski, NY 13142
Tip: To prevent additional loss or damage, we recommend keeping your original box for 30 days and purchasing shipping insurance to make sure your return arrives safely at our facility.