What is Intellipure's return policy?

  • Within 7 days of receiving your order, all orders can be returned for a full refund.
  • After 7 days of receiving your order, all returns are subject to a 30% restocking fee.
  • After 30 days of receiving your order, returns will no longer be eligible for a refund. 

Please initiate a return by contacting us directly. We will issue:

  • A returned goods authorization number for your return

Please package your return carefully:

  • Cords unplugged and properly wrapped, taped, and insulated
  • Use original packaging
  • Ensure everything is securely packaged

Note: ALL returns are subject to a basic inspection, should there appear to be significant damage outside the return claim, a restocking fee may be applied.

Please send returns to:

Intellipure, Inc.
72 South Jefferson St
Pulaski, NY 13142

Tip: To prevent additional loss or damage, we recommend keeping your original box for 30 days and purchasing shipping insurance to make sure your return arrives safely at our facility.